Hirers and other companies who rent or lease out consumer goods play a vital role in product safety. Like retailers, they have interactions with consumers that gives them the opportunity to help people choose safe products and use them safely. Hirers are also just as responsible as any other consumer product supplier for complying with product safety regulations.
Many products need testing to check that they are safe. As a hirer you must ensure that the manufacturer or relevant supplier has done any required tests before supplying the products.
Check the section on mandatory standards to see whether the products you intend to hire out or lease require testing. If so, ask your supplier for proof of independent testing and certification as well as test reports. You may also need to get copies of relevant standards and other documents to check this.
3. Check products before you hire out or lease them
Conduct visual checks and sample testing before you hire out products to ensure they comply with safety standards and regulations. You can visually check some safety aspects, such as safety devices and labelling.
A key difference between hirers and some other suppliers is the opportunity to work directly with consumers on product safety. Hirers may also have more contact with their customers than retailers, so there are more opportunities to discuss products.
In the shop
Staff can talk to customers and find out what their product needs are. This way they can help people hire safe products, as well as help them understand how to use and keep the products safely while they have them. Many hazards relate to how consumers use products. You can advise your customers about product safety by having good product knowledge and/or providing printed information at the point of hire.
Hirers dealing online can also help customers understand the safety of their products. Links to this website and other product safety websites can help make everyone aware of product safety.