Gemtime Nominees Pty Ltd (Gemtime) is registered in Western Australia and is a retailer of consumer products. In October 2008, as part of marketplace monitoring, ACCC staff purchased a packet of elastic luggage straps (“6 Pce Stretch Cord 12’18’24") from a retail outlet operated by Gemtime and located in Perth. The products were imported into Australia by Coast to Coast Imports Pty Ltd. The product did not comply with the mandatory standard because the warning label was not permanently attached.