PRA number
2013/13750
Published date
Product description
Solar Gas Boosted (exterior mounted) water heaters used in domestic homes
Reasons the product is recalled
A gas leak may occur during the start up of the gas boost function. The gas valve may remain open when ignition has not occurred.
The hazards to consumers
If the defect occurs, a leak can create a potential risk of fire or explosion.
What consumers should do
In the event that a leakage has occurred, the customer should shut off the gas supply and call Dux Manufacturing immediately on 1300 761 841, Mon–Fri 8.00am–8.00pm or email gasboostedsolar@gwagroup.com.au to arrange for an urgent service call.
Supplier
Traders who sold this product
Reece, Tradelink, Swan Plumbing, Origin Energy, Bunnings, Bowens, Bentons, East Coast, Hardings, Harris Group, Insolar
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
