PRA number
2021/18813
Published date
Product description
HiNRG Natural & LPG Gas Heaters
Model Numbers: 175, 250 and 400
Part Numbers: 15800, 14800, 158001,148001,15801, 14801, 158011, 148011,15802, 14802, 158021, 148021
ICI Natural & LPG Gas Heaters
Model Numbers: 200 and 400
Part Numbers: 15258, 152581,15259, 152591
Viron eVo Natural & LPG Gas Heaters
Model Numbers: 250, 350 and 450
Part Numbers: 15250, 152501, 15251,152511, 15252,152521
Gas-fired (natural & LPG) water heaters specifically for use in swimming pools and spas.
Model Numbers: 175, 250 and 400
Part Numbers: 15800, 14800, 158001,148001,15801, 14801, 158011, 148011,15802, 14802, 158021, 148021
ICI Natural & LPG Gas Heaters
Model Numbers: 200 and 400
Part Numbers: 15258, 152581,15259, 152591
Viron eVo Natural & LPG Gas Heaters
Model Numbers: 250, 350 and 450
Part Numbers: 15250, 152501, 15251,152511, 15252,152521
Gas-fired (natural & LPG) water heaters specifically for use in swimming pools and spas.
Reasons the product is recalled
Water or moisture may enter the ignition module causing it to fail.
This may result in overheating and sparking in the relays and lead to the plastic casing of the ignition module catching fire and/or create a 'false' call for heating, allowing the heater to operate when in the 'OFF' position, bridging the safety circuit and allowing the heater to operate with no water flow.
This may result in overheating and sparking in the relays and lead to the plastic casing of the ignition module catching fire and/or create a 'false' call for heating, allowing the heater to operate when in the 'OFF' position, bridging the safety circuit and allowing the heater to operate with no water flow.
The hazards to consumers
If the ignition module fails and causes a fire, this may result in a serious injury or death to users or bystanders.
What consumers should do
Consumers should immediately stop using the heater and disconnect the unit from the power supply. Contact Fluidra Group Australia Pty Ltd to arrange for a qualified technician to repair the heater on site.
If consumers are using a Viron Connect Automation System in conjunction with the heater, it will require a temporary cable to be connected to the Viron Connect for the pool pump to operate. Contact Fluidra on the below details to arrange for this cable to be sent to you.
For further information, contact the Fluidra Product Recall Information Team by phone on 1300 852 501 (Monday to Friday, 9am - 7pm AEST), or email anz.productrecall@fluidra.com or visit the website at https://www.astralpool.com.au/ProductRecall
If consumers are using a Viron Connect Automation System in conjunction with the heater, it will require a temporary cable to be connected to the Viron Connect for the pool pump to operate. Contact Fluidra on the below details to arrange for this cable to be sent to you.
For further information, contact the Fluidra Product Recall Information Team by phone on 1300 852 501 (Monday to Friday, 9am - 7pm AEST), or email anz.productrecall@fluidra.com or visit the website at https://www.astralpool.com.au/ProductRecall
Supplier
Traders who sold this product
Specialist pool builders, pool shops, distributors and mobile pool services
Where the product was sold
Nationally
International
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
