Philips Lighting Australia—Philips MASTER LED bulb 12-60W E27 2700K A60

Identifying features

Commercial Code: MLED12WA60E27WW
Product Description: MASTER LED bulb 12-60W E27 2700K A60
12NC: 929000182408
The defect affects three production batches, Oct 2012 , Nov 2012 & Dec 2012.

What are the defects?

A small quantity of product has been found to leak electrical current to the metal housing and could become live.

What are the hazards?

If the lamp becomes live and is touched, this will result in an electric shock.

What should consumers do?

End-users should cease using the product immediately, ensure the power is switched off, and remove the lamp (i.e. globe) from the light fitting.

End-users should return all MASTER LED bulb 12 – 60W E27 2700K A60 lamps to Philips Lighting for immediate re-imbursement via credit card (VISA or MasterCard) or EFT.

Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde, NSW 1670

For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.

Traders who sold this product

Sold by specialist lighting stores and electrical wholesale outlets.

Where the product was sold
Dates available for sale
  • 1 October 2012 - 17 May 2013

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category