Vivo International Corporation Pty Ltd—Vivo 50" HD Plasma Television

Identifying features

Model number: PTV50HD

Serial number ranges: 22091201001-22091202000 & 2209120001- 22091201000

What are the defects?

The neck of the television stand may break unexpectedly.

What are the hazards?

If the defect occurs, the television may dislodge from the stand and poses a potential crushing hazard to nearby consumers.

What should consumers do?

Consumers should cease using the stand immediately. Consumers may return the television to BIG W for a full refund or contact Vivo to have a replacement neck sent to them at no cost.

For further information please contact Vivo on (02) 8030 8996 Monday to Friday between 9am and 5pm (AEST) or via email at or visit the Vivo website

Traders who sold this product

BIG W stores

Where the product was sold

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category