Volkswagen Group Australia Pty Ltd—Polo, Golf, Golf Wagon, Golf Cabriolet, Jetta, Passat, and Caddy Vehicles

Identifying features

35C1

What are the defects?

Due to electrolysis, the DSG 7-speed transmissions are susceptible to conductive deposits forming in the gearbox control units, possibly causing the gearbox fuse to blow. Should this happen, the clutch will fully open due to power supply failure, causing the vehicle to roll to a stop if in motion.

What are the hazards?

In the majority of cases, the fault occurs when the engine is started with the vehicle stationary. If the fuse blows while the vehicle is in motion, however, a sudden loss of power at the wheels could in certain circumstances occur while the vehicle is being driven. This may pose an accident hazard to the vehicle occupants and other road users. All other functions of the vehicle (steering, braking, etc.) remain fully active.

What should consumers do?

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822.

Supplier
Volkswagen Group Australia Pty Ltd
Traders who sold this product

Volkswagen authorised dealers

Where the product was sold
Nationally

Recall advertisements and supporting documentation

Responsible regulator

Department of Infrastructure & Regional Development is the responsible regulator for this recall.

Department of Infrastructure & Regional Development
Product category