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About the information we collect
We maintain our website so that we can:
- improve communication with the community
- quickly provide information about our activities
- encourage feedback from you.
We operate our website using both Australian Government and commercial web hosting facilities.
When you visit our site, a record of your visit is logged. We do not collect personal information purely from your visit to our website.
Some data is recorded and is used by us for statistical purposes:
- your IP address
- your top level domain name (for example, .com, .gov, .au, .uk)
- the type of browser you’re using
- your operating system, for example Windows, Mac
- the date and time of your visit to the site
- the pages you accessed and the documents you downloaded
- the internet address of the site from which you were linked directly to our site.
This data is anonymised. We won’t try to identify users or their browsing activities except in the unlikely event of a data breach, or an investigation. If this happens a law enforcement agency or other government agency may exercise its legal authority to inspect our internet web server logs.
Cookies
Our site uses cookies to better serve you when you return to the website. A cookie is a piece of data that a site can send to your browser. It may then be stored on your computer as an anonymous tag that identifies your computer but not you.
You can set your browser to notify you before you receive a cookie. This gives you the chance to decide whether to accept it. You can also set your browser to block cookies. If you do so, some pages in the site may not work properly.
Cookies are either persistent or session based:
- Persistent cookies are stored on your computer. They contain an expiry date and may be used to track your browsing behaviour when you come back to the site.
- Session cookies are short-lived. They are used only during a browsing session and expire when you quit your browser.
Our sites use both kinds of cookies to provide a rich and session-based experience. The cookies allow us to track anonymised users’ browsing patterns. This gives us statistical information to improve the usability of the sites.
See our information about cookies on the ACCC Consultation Hub.
Website analytics
Our website uses Google Analytics and Monsido for website analytics. We use website analytics data to understand how our website is used. This helps us make our website better for you.
Google Analytics and Monsido do not identify individual users or associate your IP address with any other data held by Google or Monsido.
Google Analytics sends website traffic data to servers offshore.
You can opt out of Google Analytics by installing an add-on for your web browser.
ReadSpeaker
Our websites use ReadSpeaker, a third-party tool that allows vision-impaired or other users to listen to the web page. Select the ‘listen’ icon at the top of the page. The audio will start to play automatically.
Data from your computer may be collected by ReadSpeaker. They do not identify individual users or associate your IP address with any other data held by ReadSpeaker.