Everyone in the supply chain has an obligation to report when they become aware of a death, serious injury or serious illness.
You must report within 2 days of becoming aware of certain incidents. Find out how to determine if an incident must be reported.
Prepare the information you will need for your mandatory report.
Download the guideline and useful tools to help determine if you must report an incident.
Other ways to report a concern
We strongly encourage suppliers to voluntarily report incidents that could have caused death, serious injury or serious illness but did not in that instance. These are incidents where a mandatory report is not legally required.
Consumers can report a consumer product they feel is unsafe.