If a child is exposed to chemicals or poisons:

  • call Triple Zero (000) in the case of an emergency or a severe exposure
  • call the Poisons Information Centre on 13 11 26
  • rinse the mouth and face thoroughly, if the product is within the mouth
  • rinse with plenty of water, if close to the eyes or on hands.

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About squishy toys

Squishy toys are soft, squeezable toys often made from foam, rubber or silicone. Some are filled with gel, beads, water or other materials.

They are popular as sensory or fidget toys, collectibles and stress-relief items.

Risks and injuries from the product

Squishy toys may be unsafe if they contain harmful chemicals or include small parts and they split, leak or release fillers such as gel, beads or chemicals.

Some reports have raised concerns about harmful chemicals in these products.

The ACCC is aware of reports that exposure to some squishy toys or its contents may irritate the skin or eyes, or cause symptoms such as nausea, headache or dizziness.

Heating the toy can cause it burst or leak releasing hot contents, creating a risk of serious burn injuries.

Things to look for when buying a product

  • Avoid products with a strong chemical smell, weak seams, loose beads, leaking contents or small parts that could detach.
  • Check the recommended age on the product. Squishy toys are not suitable for babies or toddlers.
  • Look for clear safety information, including ingredient or material information where available and supplier information.
  • Buy from reputable businesses that provide product safety information, return options and customer support. Ask questions if you would like more information about the safety or suitability of the product.

Some serious injuries have happened to children playing with toys. In Australia, suppliers and retailers must comply with mandatory safety standards. When buying toys, check that they comply with the standards for:

There is also a permanent ban on certain products containing the chemical DEHP as it can be poisonous if swallowed.

How to use the product safely

To keep your children safe, make sure you:

  • supervise young children when they are playing with squishy toys and keep these toys away from babies and toddlers.
  • discourage children from putting squishy toys in their mouth and encourage handwashing after play.
  • check squishy toys regularly for tears, leaks, loose beads, sticky residue and strong or unusual smells. Throw away damaged toys straight away so children cannot access them.
  • store squishy toys in a cool and dry place. Do not heat them in a microwave or leave them in hot cars. they can burst or melt and may release hot contents, which can cause burns.
  • follow the manufacturer’s instructions. Do not cut, puncture, heat, freeze or break open squishy toys to alter them.

Next steps if a product is unsafe

When buying a product, consumers have the right to expect the product is of acceptable quality.

Acceptable quality includes that the product is safe, durable and free from defects.

If you bought a product that doesn’t comply with the mandatory standard or is unsafe, you can report it to us.

If a person is seriously injured or needs urgent medical help, call emergency services on Triple Zero (000).