Electrical product recalls
Many Australian homes contain dangerous electrical products that can cause serious burns and death, and have been recalled. Find out if these might be present in your home, and make sure you get a professional to check for and replace these unsafe products.
Infinity and Olsent electrical cable
All Infinity and Olsent branded TPS flat and orange round cables have been recalled.
TPS and orange flat electrical cables are used to run power to lighting, power points and electrical appliances in your home.
The cables were installed in new and existing properties between 2010 and 2013. Most of the installed cable is likely to be located in NSW, but properties across all states and territories could still be affected. The recalled cable is dangerous as it can become prematurely brittle and cause a house fire or electric shock.
You should have a qualified electrician check for the recalled cable if:
- your property was built between 2010 and 2013
- any electrical work was done on your property between 2010 and 2013 (including appliances installed during that period)
- you are purchasing or renting a property built between 2010 and 2013.
If you’re in NSW and have seen Infinity cable in your residential or commercial property, don’t ignore it. Contact NSW Fair Trading for advice on what to do or make an anonymous report:
You should not inspect the cable yourself as disturbing the cable is hazardous.
The cable should be removed from areas near a heat source, such as an oven or accessible areas where the cable can be disturbed, such as in roof space.
- Infinity Cable Co Pty Ltd—INFINITY branded TPS & Orange Round Electrical Cables
- INFINITY & OLSENT branded Infinity TPS & Orange Round Electrical Cables
- INFINITY branded TPS & Orange Round Electrical Cables (Second Tranche)
Avanco DC isolators - Solar
AVANCO brand DC solar isolators sold between 1 January 2012 and February 2014 have been recalled and should be removed by a qualified electrician.
Above: Front view of a DC isolator switch
A DC isolator switch is an electrical safety device for manually disconnecting the modules in systems such as a solar PV system from the inverter and the power circuit.
The affected model numbers are:
Avanco DC isolators have caused at least 57 fires in properties across Australia and should be immediately replaced.
If you have a solar system you should:
- get your solar PV system in your home or rental serviced each year to ensure that your solar system is running efficiently and to check for any recalled components like Avanco DC isolators
- contact a qualified electrician or solar panel installer to inspect and replace your Avanco DC isolator.
- Advancetech Pty Ltd—Avanco Brand DC Isolators 12 May 2014 Recall
- Recall Blue Line Solar Pty Ltd—Avanco DC solar isolator switches 22 Sept 2014
Dielle residual current devices (RCDs)
RCDs are electrical safety switches designed to protect you from being electrocuted if you are using a faulty electrical product or if there is an electrical current leaking from the wiring in your property. Electrical current leakage can cause an ‘item’ to become ‘live’, leading to electrocution and/or house fire.
Above: Dielle model YK78 residual current device
Dielle model YK78 RCDs with the approval mark N.21905 may not comply with the Electrical Safety Standard and may fail product standard test requirements. These have been recalled. This non-compliant RCD may not be able to save you from an unsafe electrical situation in your home. The product was sold nationally between 2006 and 2019.
RCDs are located in the power box in your property. The recalled Dielle electrical safety switch should be inspected and replaced by a qualified electrician.
Check that your chosen electrician is licensed in your state:
- ACT – Access Canberra
- NSW – Service NSW
- VIC – Energy Safe Victoria
- SA – Consumer and Business Services
- QLD – Worksafe QLD
- WA – Department of Mines, Industry Regulation and Safety
- NT – Electrical Licensing NT