Product description
Digital home theatre speaker system: Acoustimass module
See a list of details to help identify the product
Reason the product is recalled
A component in the Acoustimass module could fail and present a potential fire hazard when the voltage from the wall outlet is 220 Volts or higher.
The hazards to consumers
Potential fire hazard.
What consumers should do
Consumers should stop using the product, unplug the Acoustimass module from the electrical outlet immediately and contact Bose Pty Limited for instructions on how to return the Acoustimass module for repair or replacement free of charge.
Bose can be contacted on: 1800 775 553
Details to help identify the product
Supplier running the recall
Who sold the product
Bose retail stores and Bose authorised resellers
Identifying product features
Barcode C/N: 051361, 051363, 051364, 051365, 051466, 051468, 051469, 051470, 052751, 052752, 052753, 052921, 055303, 055371, 055481, 056671, 056673, 057971
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13300 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.