Surveillance results

The ACCC conducts regular audits on all regulated products, including products that are subject to mandatory safety standards, mandatory information standards and are banned from sale. This page provides an overview of results from recent surveillance activities.

Toys containing magnets (June 2018)

Twenty products were inspected across 95 physical and online retailers in selected states and territories in Australia. Of the stores surveyed, 16 stores were found to supply toys containing magnets. Three products were purchased for further assessment, however, all products were found to comply with the requirements of the mandatory standard.

Child restraints for use in motor vehicles (March 2018 – June 2018)

Five child restraints were purchased and tested against performance requirements of the mandatory standard. One child restraint, sold online by an overseas seller, failed to comply with performance requirements and was subsequently removed from sale.

Reduced Fire Risk Cigarettes (October 2017 – June 2018)

Twenty kinds of cigarettes were purchased and tested against performance requirements of the mandatory standard. One kind of cigarette failed to comply with the performance requirements and was subsequently recalled.  

Related recalls

Pools and spas with unsafe design features (December 2017 - January 2018)

A total of 451 pools and spas were inspected across 79 retail stores in selected states and territories in Australia. The inspected products did not possess unsafe design features and were found to be compliant with the permanent ban.

Portable swimming pools (November 2017 - December 2017)

Over 370 portable swimming pools were inspected across 110 physical and online retailers in selected states and territories in Australia. Product inspections indicated that there is currently a high level of compliance with the requirements of the mandatory standard.

Pedal bicycles (November 2017 - December 2017)

Over 1000 bicycles were visually inspected across 42 physical retail stores in selected states and territories in Australia. A sample of six bicycles were also sent for testing against the requirements of the mandatory standard. Visual inspections indicated that there is a high level of compliance with the mandatory standard. Compliance issues were identified in two of the bicycles. These products have been removed from sale by their respective suppliers.

Toys for children up to and including 36 months of age (October 2017 - November 2017)

Over 2100 products were visually inspected across 186 physical and online retailers in selected states and territories in Australia. A sample of nine toys were sent for testing against the requirements of the mandatory standard. Visual inspections indicated that there is a high level of compliance with the mandatory standard. Two products which were tested failed to comply with the mandatory standard. These products were recalled by their respective suppliers.

Blinds, curtains and window fittings (October 2017 - November 2017)

A total of 371 products were inspected across 114 physical and online retailers in selected states and territories in Australia. Three products, supplied online, were recalled by their respective suppliers as they were found to be non-compliant with the requirements of the mandatory standard.

Related recalls

Children's nightwear (2017)

A sample of seven children’s nightwear products were purchased from online retail stores for testing against the requirements of the mandatory standard. Products presenting with moderate or serious non-compliance were recalled by their respective suppliers.

Related recalls

Novelty cigarettes (September 2017)

A total of 84 physical and online retailers were surveyed resulting in five novelty cigarette products purchased for assessment against the requirements of the permanent ban. Further assessment of the products indicated that there is a high level of compliance with the requirements of the ban. 

Sky lanterns (September 2017)

A total of 94 physical and online retailers were surveyed resulting in eight sky lanterns purchased from online platforms for assessment against the requirements of the permanent ban. All sky lanterns purchased fell within scope of the ban and each of the online platforms were requested to remove the listings from their sites. The ACCC continues to work with multiple online platforms to ensure banned products are not supplied to Australia.

Mini jelly cups containing konjac (September 2017)

One hundred product lines were inspected across 79 bricks and mortar retailers in selected states and territories in Australia for assessment against the requirements of the permanent ban. Six products of mini jelly cups were found to contain konjac, and are subject to the permanent ban. All six products have been recalled.

Related recalls

Decorative alcohol fuelled devices (August 2017)

A total of 63 product lines were surveyed across 172 stores in selected states and territories in Australia. Fourteen product lines were identified as not complying with the mandatory standard. Two product lines were recalled and 12 product lines were withdrawn from sale as a result of this surveillance. The product lines withdrawn from sale had not been sold to consumers.

Related recalls

Baby dummy chains and babies' dummies with decorations (June 2017)

A total of 55 physical and online retailers were surveyed resulting in 12 dummy chains purchased for assessment against the mandatory standard. All dummy chains assessed were found to comply with the mandatory standard. No babies’ dummies with decorations were found during surveillance.

Combustible candle holders (April 2017 - June 2017)

A total of 75 retailers in selected states and territories in Australia were surveyed to determine whether combustible candle holders were offered for sale. One candle holder was purchased and tested against the requirements of the permanent ban. The tested candle holder was found to comply with the ban.

Bicycle helmets (May 2017)

A total of 8 bicycle helmets were purchased for testing against selected criteria of the mandatory standard. Helmets were purchased from bricks-and-mortar and online retail stores. Three helmets did not comply with the mandatory standard and have been recalled.

Related recalls

Self-balancing scooters (May 2017)

A total of 5 self-balancing scooters were purchased for testing against the mandatory standard. All self-balancing scooters were found to be compliant to sections 11 and 19 of AS/NZS 60335.1:2011. However, two self-balancing scooters were supplied with non-approved battery chargers. These scooters have been referred to the relevant state electrical authorities for further action.

Disposable cigarette lighters (April 2017 - May 2017)

A total of 10 cigarette lighters were purchased for testing against the mandatory standard. No breaches of the performance requirements were identified; however, two lighters did not comply with the labelling requirements. These lighters have been withdrawn from sale.

Diethylene glycol (DEG) in toothpaste (April 2017 - May 2017)

A total of 10 tubes of toothpaste and “whitening” toothpastes were tested against the requirements of the permanent ban. All tubes tested were found to be compliant with the ban.

Diethylhexyl phthalate (DEHP) in children's plastic items (April 2017 - May 2017)

A total of 160 product lines were surveyed across 57 retailers in selected states and territories in Australia. This included toys and childcare articles that appeared to be intended for use by children up to and including 36 months of age and could be readily sucked and/or chewed by such children. These products were assessed against the requirements of the permanent ban. One product was found to not comply with the ban and has been recalled.

Related recalls

Motor vehicle recovery straps (September 2016  – December 2016)

A total of 54 recovery strap products were physically assessed against the requirements of the mandatory standard across 24 retailers in selected states and territories in Australia. Two products were found to not comply with the labelling on packaging requirements. Both retailers agreed to remove the effected products from sale and conduct voluntary product recalls.

Related recalls

Aquatic toys (October – November 2016)

A total of 400 aquatic toy products were inspected across 80 retailers in selected states and territories in Australia. All aquatic toys surveyed, designed for children less than 14 years old, were found to be compliant with the mandatory standard requirements for design, construction and labelling.

Lead and other elements in toys – online products (October – December 2016)

A total of 29 different types of toys were purchased from Australian-based online retailers for independent assessment. Toys included small cars, musical instruments, boats, activity sets, fingers paints and puzzles. Tests were conducted to identify specific traces of lead and other elements as per the mandatory standard. All toys tested complied with the mandatory standard.

Projectile toys (surveyed during September 2016  – December 2016)

A total of 419 products were inspected across 99 retailers across selected states and territories in Australia. One product was found non-compliant with the labelling requirements and the retailer has agreed to remove the projectile toy from sale and correct the warning label to comply with the mandatory standard. Three other products failed to comply with the performance requirements and have been recalled.

Related recalls

More information

Compliance & surveillance