Alphacare Pty Ltd — Bock Nursing Care Beds - Battery

What are the defects?

In beds with double drives, manufactured in the period from January 2012 to May 2013, some batteries may contain diodes which may be defective.

What are the hazards?

Failure of the diode may lead to damage of the emergency lowering battery. If the bed cannot be lowered this may lead to injury.

What should consumers do?

Consumers with impacted stock should contact Alphacare to organise correction. Alphacare will arrange a technician to visit and make the necessary corrections.

For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at

Where the product was sold
New South Wales
Dates available for sale
  • 2 January 2012 - 6 February 2020

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category