PRA number
2010/11345
Published date
Product description
Rechargeable Battery for AMX MVP-5100 5.2" Modero® ViewPoint® IR Touch Panel
Rechargeable Battery for AMX MVP-5150 5.2" Modero® ViewPoint® Wi-Fi Touch Panel
Rechargeable Battery for AMX MVP-5200i 5.2" Modero® ViewPoint® Touch Panel with Intercom
Rechargeable Battery for AMX MVP-5150 5.2" Modero® ViewPoint® Wi-Fi Touch Panel
Rechargeable Battery for AMX MVP-5200i 5.2" Modero® ViewPoint® Touch Panel with Intercom
Reasons the product is recalled
These batteries can overheat. Other than swelling of the battery pack, bulging of the touch panel enclosure, or distortion of the display -- all of which are signs that the battery should be replaced immediately --, there is no way to determine from a visual examination which batteries are subject to this thermal risk. AMX thus has determined to replace ALL battery packs at no cost with battery packs from a different manufacturer.
This recall applies to ALL panels shipped before 17th November 2009 in Australia & New Zealand (before October 26th 2009 in the USA), including any panel returned and replaced for any earlier-reported battery issues such as the “deep discharge” condition that was addressed in prior communication dated July 1, 2009.
This recall applies to ALL panels shipped before 17th November 2009 in Australia & New Zealand (before October 26th 2009 in the USA), including any panel returned and replaced for any earlier-reported battery issues such as the “deep discharge” condition that was addressed in prior communication dated July 1, 2009.
The hazards to consumers
AMX has learned that these batteries can overheat, which could pose a risk of fire.
What consumers should do
Consumers will be contacted by mail. Any 5000 Series Wireless Touch Panel (5100, 5150, 5200i) showing evidence of a swollen battery, including signs of bulging of the touch panel enclosure or “haloing” or other distortion in the display, should be immediately returned to the AMX for replacement of the unit. For any touch panel showing signs of a swollen battery, the end user should immediately discontinue use and remove the panel from charging. Recharging a swollen battery, mishandling a swollen battery or compression of a unit with a charged swollen battery may cause the battery to rupture which has the potential risk for damage or injury.
Supplier
Traders who sold this product
AMX Dealers in Australia & New Zealand
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
