Arjo Australia Pty Ltd — Alpha Active 3, Alpha Active 4 and Alpha Active 5 Medical Pump
What are the defects?
The mains cables may become damaged through incorrect stowage or misuse.
What are the hazards?
If the mains cables have been damaged, this can result in electric shock, which can cause serious injury or death.
What should consumers do?
Arjo Australia will contact affected consumers in writing. This issue will be rectified by increasing the cable wall thickness and incorporating an improved grommet.
1. Verify whether they possess any Alpha Active 3, Alpha Active 4 or Alpha Active 5 pumps and ensure that all caregivers and users are made aware of this issue.
2. Make sure the cable is disconnected from the power socket and then check carefully all electrical connections for signs of damage or excessive wear. If any damage is observed, remove the device from use and contact Arjo Australia.
3. The device can remain in use as long as the cable is not frayed or worn and is secured properly to prevent being caught or entrapped in the bed mechanism as advised in the Instruction for Use.
For further information, consumers can contact Arjo Australia on 1800 072 040.
Therapeutic Goods Administration is the responsible regulator for this recall.