Bike Box (Quartra Pty Ltd)—Verge X30h, X20, X10, and S11i, and Eclispe S11I OCL Bicycle Frames

Identifying features

Frames manufactured between September 2011 and March 2012, which are identifiable by frame number starting with AM1A or is in the series AM1102 through AM1207

What are the defects?

The weld between the main tube and the OCL joint may crack and dislocate on affected frames.

What are the hazards?

A cracked/dislocated frame may pose a fall hazard to the consumer.

What should consumers do?

Cease use of the bicycle and take it to the place of purchase to enable the serial number to be checked. Problem frames will be replaced by the retailer at no cost. Alternatively, you can contact Bike Box directly via

Where the product was sold

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category