PRA number
2015/14576
Published date
Reasons the product is recalled
The plug and flexible lead on the controller box and submersible pump do not have appropriate insulation or a Safety Approval marking to indicate compliance with the relevant safety standard.
The hazards to consumers
There is a risk of contact with live plug pins, posing an electrocution hazard.
What consumers should do
Return the controller box, submersible pump and plug adapter to Bilby3D. The plug and lead on the controller box will be replaced. The submersible pump will be replaced with a fully compliant model. Please contact Bilby3D to make arrangements for the replacement items to be delivered. Email recalls@bilby3d.com.au or phone 02 8197 3935.
Supplier
Traders who sold this product
Bilby 3D Pty. Ltd.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of the Technical Regulator (SA) is the responsible regulator for this recall.