Biopak Pty Ltd — Biopak's 12oz ByoCup Reusable Coffee Cup

PRA No.
2018/16700
Date published
24 Apr 2018
Campaign number
2018BP
Product description

Reusable coffee cup in plain green or white or with custom names: "SexieCoffie", "Columbit", "Echo", "Hedland", "Crop to Cup" or "Home Grain". Manufactured on or before July 2015.

Affected cups can be identified by a rectangular mark on the base of the cup. See the attached file for help locating the mark.

Model BM-BCR-12-W/G

Cup
ByoCup 2

What are the defects?

In some cups the bottom may detach.

What are the hazards?

If the bottom of the cup detaches while containing hot liquid, the user may be burnt or scalded.

What should consumers do?

Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a replacement. Alternatively, consumers can contact Biopak on 1300 246 725 (Mon-Fri, 9am-5pm AEST) or at info@biopak.com.au to organise return and replacement of their cup.

Supplier
Biopak Pty Ltd
Traders who sold this product

Coffee Shops
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers

Where the product was sold
Nationally
International
Dates available for sale
  • 13 February 2013 - 1 April 2018

Recall advertisements and supporting documentation

Recall advertisement - ByoCup.pdf (365.78 KB)
Identifying affected cups.pdf

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category
Kitchenware