Biopak Pty Ltd — Biopak's 12oz ByoCup Reusable Coffee Cup

Cup
ByoCup 2

What are the defects?

In some cups the bottom may detach.

What are the hazards?

If the bottom of the cup detaches while containing hot liquid, the user may be burnt or scalded.

What should consumers do?

Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a replacement. Alternatively, consumers can contact Biopak on 1300 246 725 (Mon-Fri, 9am-5pm AEST) or at info@biopak.com.au to organise return and replacement of their cup.

Traders who sold this product

Coffee Shops
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers

Where the product was sold
Nationally
International
Dates available for sale
  • 13 February 2013 - 1 April 2018

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category