Biopak Pty Ltd — Biopak's ByoCup Reusable Coffee Cup
What are the defects?
In some cups the base of the cup may detach.
What are the hazards?
If the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.
What should consumers do?
Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a full refund. Alternatively, consumers can contact Biopak to organise a refund.
For more information, consumers can contact Biopak on 1300 246 725 (Monday to Friday, 9am - 5pm AEST) or at firstname.lastname@example.org
Independent coffee distributors
- 1 January 2013 - 1 August 2020
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.