BlueScope Water—"Baffle" Model Slimline Steel Outdoor Rainwater Tanks

Identifying features

Product does not have any identifying numbers, marks, serial or batch numbers

What are the defects?

There may not have been any silicone applied to the internal baffle rivets, which are made of galvanised zinc and may corrode.

What are the hazards?

Corrosion of the rivets may result in a loss of internal structural support. If the defect occurs and the tank deforms, it may cause the tank to topple and crush bystanders.

The following set of circumstances may cause the tank to topple over:

• the tank is taller than 1.6m or between 1.3 and 1.6m high but less than 0.87m wide; and
• the tank is located against a solid wall; and
• there is a severe weather event (heavy rainfall and high winds); and
• the tank has rapidly filled with a large volume of water.

What should consumers do?

NSW or QLD consumers who believe they may have a Slimline steel outdoor rainwater tank manufactured between mid-2004 and the end of 2006 should arrange for a free inspection by contacting BlueScope toll-free on 1800 646 488 or on-line at

Owners of tanks requiring rectification will be offered the option of either a replacement tank or a full refund of the purchase price.


• Do not attempt to confirm the identity or inspect the inside of the tank by use of a ladder as this may result in personal injury.

• Do not stand or allow others to stand in close proximity to the tank during periods of heavy rain and/or high winds, or if a tank is showing signs of “bulging”.

Traders who sold this product

The products were supplied to end users in the following manner:
• directly to consumers;
• through distributors (such as resellers and plumbing suppliers); or
• directly to builders for new dwellings or establishments.

Where the product was sold
New South Wales
Dates available for sale
  • 1 June 2004 - 30 December 2006

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category