PRA number
2012/13396
Published date
Product description
Certain models of Bosch-branded dishwashers manufactured in Germany between 2000 and 2006 inclusively.
Free-standing, self-heating dishwasher incorporating programmable electronic control with push-button selection and workbench surface top panel.
230/240 Vac, 50 Hz, 10A, 2.4 kW
Catalogue No. S9 series range of dishwashers
Free-standing, self-heating dishwasher incorporating programmable electronic control with push-button selection and workbench surface top panel.
230/240 Vac, 50 Hz, 10A, 2.4 kW
Catalogue No. S9 series range of dishwashers
Reasons the product is recalled
Some affected model dishwashers may potentially develop cracks in the printed circuit board within their control module.
The hazards to consumers
Cracks in the circuit boards may lead to melting of solder material or, in an unlikely event, ignition of a fire in the dishwasher.
What consumers should do
BSH Australia highly recommends that consumers with an affected model cease using their dishwasher immediately and switch it off at the socket outlet. If in any doubt, consumers should immediately contact BSH on 1300 369 744.
BSH Australia will activate an in-home product safety repair action to replace affected components.
Authorised and trained repair agents will visit the homes of consumers with an affected model dishwasher to replace the relevant component in each unit. BSH Australia expect that an in-home repair can usually be arranged within 7 working days. The replacement of the relevant component is a simple, free-of-charge procedure that will take approximately 45-minutes.
A dedicated toll-free hotline (on 1300 369 744) and a website (www.bosch-home.com.au/repair ) have been established to assist consumers.
BSH Australia will activate an in-home product safety repair action to replace affected components.
Authorised and trained repair agents will visit the homes of consumers with an affected model dishwasher to replace the relevant component in each unit. BSH Australia expect that an in-home repair can usually be arranged within 7 working days. The replacement of the relevant component is a simple, free-of-charge procedure that will take approximately 45-minutes.
A dedicated toll-free hotline (on 1300 369 744) and a website (www.bosch-home.com.au/repair ) have been established to assist consumers.
Supplier
BSH Home Appliances Pty Ltd
Traders who sold this product
Please see attached list.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
