Burstner Australia—Burstner Motorhome and Caravan Windows 1998 to 2005
What are the defects?
We have been advised that there is a possibility that the bond between the inner and outer lites (window pane panels) of the windows could have loosened due to UV exposure.
What are the hazards?
If the outer lite (window pane panel) of a window became loose, this could present a possible hazard to other road users (falling panels).
What should consumers do?
To ensure safety, and as a preventative measure, Burstner GmbH and the window manufacturer Polyplastic BV of Rotterdam have decided to fix the outer and inner lites to one another mechanically. Initially, Burstner owners are advised that they must secure each window by means of a strong adhesive tape at the edge of the windows before embarking on the next trip. All Burstner owners in Australia should receive direct notification by post to their registered warranty address and contact Burstner Australia on (02) 9807 5400 to organise the window upgrade.