Costco—Sanus Simplicity Wall Mount

Identifying features

Model name/ no. SLF5

What are the defects?

The nylon nut securing the TV to the main arm assembly can loosen, causing the attached television to become detached from the arm assembly.

What are the hazards?

If the defect occurs, this poses a risk of serious injury or even death.

What should consumers do?

Milestone and Costco will notify affected customers and will provide a free safety kit. Customers wishing to return the complete product to Costco will be offered a full refund.

Milestone and Costco apologise for any inconvenience caused.

Contact details: If further information is required, customers are invited to call Milestone customer service on 07 3276 1355 or sanus.australia@milestone.com or go to www.milestone.com

Supplier
Milestone AV Technologies Australia Pty Ltd
Traders who sold this product

Costco Australia

Where the product was sold
Nationally
Dates available for sale
  • 1 August 2013 - 9 September 2014

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category