Country Road—Bistro Ribbon Mug, Bistro Tile Mug & Kente Mugs (RECALL EXTENDED)
What are the defects?
There is a risk that in some cases the base may fall out of the mug while it is filled with hot liquid.
What are the hazards?
If the base shears off from the mug while it is filled with hot liquid, scalding may result.
What should consumers do?
Immediately remove any recalled mugs from use and return them to any Country Road store for a full refund or replacement mugs in a different design. For more information, please contact Customer Service on (AUS) 1800 801 911 or (NZ) 0800 105 655 or via email at email@example.com.
Country Road stores
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.