Country Road—Bistro Ribbon Mug & Kente Mugs

Identifying features

Bistro Ribbon mug (blue stripes) with batch code number 1669885 on the base.

Set of Four Bistro Kente mugs (tangello/red) with batch code number SS 2012 on the base.

What are the defects?

There is a risk that in some cases the base may fall out of the mug while it is filled with hot liquid.

What are the hazards?

If the base shears off from the mug while it is filled with hot liquid, scalding may result.

What should consumers do?

Immediately remove any recalled mugs from use and return them to any Country Road store for a full refund or replacement mugs in a different design. For more information, please contact Customer Service on (AUS) 1800 801 911 or (NZ) 0800 105 655 or via email at customerservice@countryroad.com.au.

Supplier
Country Road
Traders who sold this product

Country Road stores

Where the product was sold
Nationally

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission