Daimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Actros 963 and Arocs 964 Model Trucks MY2017-2018

Identifying features

VIN (Vehicle identification number)
See attached VIN lists

What are the defects?

The outer section of the front grille air deflectors could detach partially or entirely from the inner section of vehicle. Clips could slowly detach due to the wind loads that arise during operation.

What are the hazards?

The clips of the front grille air deflectors clips may break and in the worst case, the outer section could completely detach from the vehicle increasing the risk of injury or an accident.

What should consumers do?

Owners are requested to contact an Authorised Mercedes-Benz Commercial Vehicle Dealership, to arrange a time to install a new deflector on both sides of potentially affected vehicles as a precautionary measure.

A complete list of Authorised Dealerships can be found at www.mercedes-benz.com.au/trucks.

Traders who sold this product

All Daimler authorised commercial vehicle dealerships

Where the product was sold
Nationally
Dates available for sale
  • 1 January 2017 - 2 November 2018

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category