PRA number
2012/13306
Published date
Product description
Simpson EZI-Set 7.5kg clothes washing machine
Reasons the product is recalled
Incorrect assembly of the control board may, in some instances, result in a powered component contacting the mounting screws securing the board behind the program selector knob.
The hazards to consumers
If the program selector knob is removed, the power left on, and the screws touched, there is a danger of electric shock.
Only qualified Electrolux service technicians should remove any external parts from the machines or attempt to service and repair them.
Only qualified Electrolux service technicians should remove any external parts from the machines or attempt to service and repair them.
What consumers should do
The machine can continue to be used safely, but as an added precaution, consumers should switch the machine OFF at the power point when not in use. Under no circumstances should consumers attempt to remove the program selector knob or try to service the appliance.
Consumers should call the toll free number 1800 001 218 (Monday to Friday 8am to 7pm EST, or weekends 10am to 3pm EST) or contact Electrolux directly by email on customercare@electrolux.com.au
Consumers should call the toll free number 1800 001 218 (Monday to Friday 8am to 7pm EST, or weekends 10am to 3pm EST) or contact Electrolux directly by email on customercare@electrolux.com.au
Supplier
Electrolux Home Products Pty Ltd
Traders who sold this product
Appliance retailers and department stores
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy and utilities unit (NSW) is the responsible regulator for this recall.