PRA number
2019/18073
Published date
Product description
Epson AC Adapter
Model A392AS
Product number EADP-16CB E
Sold separately or with Epson Perfection scanners V30, V300 Photo, V33, V330 Photo, V37 and V370
Model A392AS
Product number EADP-16CB E
Sold separately or with Epson Perfection scanners V30, V300 Photo, V33, V330 Photo, V37 and V370
Reasons the product is recalled
A component of the insulating resin in the DC Plug may cause the Adapter to overheat, melt, smoke or ignite.
The hazards to consumers
If the Adapter overheats this may cause harmful smoke or odours, or an electrical fire, increasing the risk of injury or death.
What consumers should do
Consumers should stop using the product and unplug it from the wall socket. For instructions on how to identify whether a product is affected by this recall, consumers can visit https://www.epson.com.au/product_notices/scanner_notice.asp
Affected consumers can contact Epson on its toll-free number 1300 059 685 (9am - 5pm, Monday to Friday AEST) to arrange for a replacement adapter.
Affected consumers can contact Epson on its toll-free number 1300 059 685 (9am - 5pm, Monday to Friday AEST) to arrange for a replacement adapter.
Supplier
Traders who sold this product
Harvey Norman
Officeworks
Michaels Camera and Video
Officeworks
Michaels Camera and Video
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.