Facebook Technologies LLC — Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets

Photograph of Oculus Quest 2
Photograph of Oculus Quest 2 Foam Interface

What are the defects?

Substances normally present in the foam interface’s manufacturing process may cause skin irritation.

What are the hazards?

Some users may experience non-allergic skin irritation (redness, bumps or swelling) where the Quest 2 foam interface rests on the face. This irritation is different from the normal pressure marks people sometimes experience after a VR session.

What should consumers do?

Oculus is replacing the foam interface for those consumers affected.

Consumers who have experienced skin irritation where the Quest 2 foam interface rested on their face should contact Oculus Support via https://support.oculus.com/1504463656600795 for assistance.

Supplier
Facebook Technologies LLC
Traders who sold this product

Oculus.com
Amazon.com.au

Where the product was sold
Nationally
Online

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission