Fiat Chrysler Group—Jeep Commander and Grand Cherokee

Identifying features

WH-Grand Cherokee and XH Jeep Commander

What are the defects?

Some circuit boards may transmit compromised signals that cause inadvertent gearshifts to neutral on start-up.

Note: Although vehicles in the US are sold with remote start, this option was not available on Australian vehicles.

What are the hazards?

Vehicles may shift into neutral on start-up, causing the vehicle to roll if on an incline.

As customers are already in the vehicle on start up, this may prevent the hazard from occuring, as the foot should be on the brake on start-up.

What should consumers do?

Chrysler will send a letter to affected owners. Chrysler dealers will perform a software update at no cost to customers to prevent the occurence.

Supplier
Fiat Chrysler Group
Traders who sold this product

Authorised Chrysler Jeep Dodge retailers

Where the product was sold
Nationally

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

Department of Infrastructure, Transport, Cities and Regional Development
Product category