Fox Factory — Float X2 mountain bike rear shock absorbers

PRA No.
2016/15736
Date published
27 Feb 2017
Product description

All model year 2016 and some 2017 Float X2 bicycle rear shock absorbers.

Sold individually and also installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea, and Canyon full-suspension mountain bikes and frames.

The solid black or black and gold Float X2 shocks have an air sleeve construction. Float X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a “250 psi max” label directly under the air fill boss on the outer sleeve of the shock. A full listing of all recalled shocks and bike models can be found at http://ridefox.com/recall#brandsmodels

Photograph of Float X2 rear shock absorber
Photograph of Float X2 rear shock absorber
Photograph of Float X2 rear shock absorber
Photograph of Float X2 rear shock absorber

Identifying features

What are the defects?

The bicycle's rear shock absorber outer sleeve may rupture.

What are the hazards?

If the outer sleeve of the shock absorber ruptures during use, it may come into contact with other bicycle parts or the rider, posing a fall hazard.

What should consumers do?

Consumers should immediately stop using bicycles with the affected Float X2 rear shock absorbers and return them to the place of purchase for a free repair.

Consumers unable to return their bicycles should contact SOLA Sport on (02) 9550 1655 for instructions on receiving a free repair.
Supplier
Fox Factory
Traders who sold this product

Various Australian Bicycle Dealers

Where the product was sold
Nationally
Dates available for sale
  • 1 January 2015 - 9 September 2016

Recall advertisements and supporting documentation

Recall notice.pdf (1.02 MB)

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category
Bicycles