PRA number
2010/11481
Published date
Product description
Electric motor controller for submersible pump systems monitor and diagnoses motor load to prevent pump or motor failure due to adverse conditions.
Reasons the product is recalled
In certain applications, the label covering the front of the product curled up at the edges, which could cause exposure of the infrared window and associated 230v electrical circuitry.
The hazards to consumers
Potential for electric shock from exposed circuitry.
What consumers should do
Commercial customers have been notified and directed to return affected shelf stock to Franklin in exchange for new product and provide and install replacement cover kits for affected units that have been installed.
Supplier
Franklin Electric (Australia) Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.