GN Hearing Australia Pty Ltd — Selected Behind-the-Ear Hearing Aids

Identifying features

Other
See attached list of models and serial numbers

What are the defects?

A software error in the service and repair tool may have altered the specifications for sound amplification, presenting a risk to the user's residual hearing.

What are the hazards?

Longer exposure to mid to high level sound environment could temporarily or permanently affect or damage the user's residual hearing.

What should consumers do?

GN Hearing will contact affected users in writing. Consumers should immediately cease use of the affected products and return them to the place of purchase for a full refund.

For further information, contact GN Hearing Australia by phone on 1800 658 955.

Traders who sold this product

Audiology and Hearing Care stores

Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Dates available for sale
  • 14 August 2019 - 5 September 2019

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category