Groupon Australia Pty Ltd — Electric Massage Gun

Photograph of Silver Electric Massage Gun
Photograph of Electric Massage Gun Adaptor

What are the defects?

The massage adaptor insulation does not comply with the relevant mandatory electrical standard.

What are the hazards?

Fire hazard and risk of electric shock.

What should consumers do?

Consumers should cease using the product immediately. Groupon will contact affected consumers and instruct them to return their product to Groupon for a full refund.

To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.

For more information, consumers can contact Groupon Customer Service on https://www.groupon.com.au/

Traders who sold this product

Groupon Australia Pty Ltd

Where the product was sold
Nationally
Online
Dates available for sale
  • 11 December 2019 - 13 December 2019

Recall advertisements and supporting documentation

Responsible regulator

Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.

Product category