Groupon Australia Pty Ltd — Outdoor Bluetooth Speaker

Speaker Photo 1
Speaker Photo

What are the defects?

There may be a failure of the over-charging prevention circuit in the Outdoor Bluetooth Speaker, due to charging with an incompatible USB charger and/or battery quality.

What are the hazards?

If the defect occurs, this poses a fire risk, which may result in injury or property damage.

What should consumers do?

Consumers should stop using the speakers and are asked to dispose of the product immediately.

To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.

Ensure that you provide the code “SPKR1" in your correspondence and include written confirmation that you have disposed of the product. You will receive a full refund including shipping fees from Groupon.

If you require further information about the recall please contact our Groupon Customer Service on https://www.groupon.com.au/customer_support

Where the product was sold
Nationally
International
Online
Dates available for sale
  • 19 October 2017 - 3 January 2018

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category