Groupon Australia Pty Ltd — Outdoor Bluetooth Speaker
What are the defects?
There may be a failure of the over-charging prevention circuit in the Outdoor Bluetooth Speaker, due to charging with an incompatible USB charger and/or battery quality.
What are the hazards?
If the defect occurs, this poses a fire risk, which may result in injury or property damage.
What should consumers do?
Consumers should stop using the speakers and are asked to dispose of the product immediately.
To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.
Ensure that you provide the code “SPKR1" in your correspondence and include written confirmation that you have disposed of the product. You will receive a full refund including shipping fees from Groupon.
If you require further information about the recall please contact our Groupon Customer Service on https://www.groupon.com.au/customer_support
- 19 October 2017 - 3 January 2018
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.