Hewlett-Packard Australia Pty Ltd—Compaq Notebook Lithium-Ion Rechargeable Battery Packs

Identifying features

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What are the defects?

There is a risk that under certain operating conditions, cell electrode material defects may create an internal short and cause the battery cell to overheat and, depending on state of charge, rupture the individual cell, emit smoke and melt or char the plastic case of the battery pack and/or notebook, posing a burn and fire hazard.

What are the hazards?

Burn and fire.

What should consumers do?

Hp has established a HP Battery Pack Replacement Program Website at www.hp.com/support/BatteryReplacement where consumers can confirm whether their battery pack is affected and/or obtain further information about the replacement program. Consumers may also call HP Customer Support to confirm whether their battery pack is affected and/or to obtain further information about the replacement program.

Supplier
Hewlett-Packard Australia Pty Ltd
Where the product was sold
Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission