Hewlett-Packard Australia Pty Ltd—Hewlett-Packard (HP) and Compaq Notebook Computer Lithium-Ion Packs (this recall is an extension of PRA2009/10803)
What are the defects?
There is a risk that in rare cases these Lithium-Ion batteries can overheat posing a fire and burn hazard to consumers.
What are the hazards?
Fire and burn.
What should consumers do?
The battery packs should be removed from notebook computers and replaced with new battery packs. Consumers will be able to continue using their notebook computers by plugging in the AC adaptor to power the notebook via mains power supply until the battery pack is replaced. Call 13 10 47 to confirm whether their battery pack is affected. Visit the Battery Pack Replacement Program website at http://bpr.hpordercenter.com/hbpr/
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.