Hewlett-Packard (HP) and Compaq Notebook Computer Lithium-Ion Battery Packs

Identifying features

As above

What are the defects?

There is a risk that in rare cases these Lithium-Ion batteries can overheat posing a fire and burn hazard to consumers. This issue is unrelated to any previous HP battery pack recalls.

What are the hazards?

Fire and burn.

What should consumers do?

The battery packs should be removed from notebook computers and replaced with new battery packs. Consumers will be able to continue using their notebook computers by plugging in the AC adaptor to power the notebook via mains power supply until the battery pack is replaced. Call 13 10 47 to confirm whether their battery pack is affected. Visit the Battery Pack Replacement Program website at www.hp.com.support/BatteryReplacement.

Where the product was sold
Dates available for sale
  • 25 June 2007 - 15 August 2007

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission