Highgrove Trading Pty Ltd—Hetta Heated Towel Rails

Identifying features

HE71R
HE72Q

What are the defects?

The product is electrically unsafe as it is unearthed in contravention of the applicable mandatory electrical safety standard.

What are the hazards?

If a wiring defect occurs whilst in use, it can cause serious injury or death to the user by electric shock.

What should consumers do?

Contact the place of purchase to arrange for a replacement model to be fitted.

Traders who sold this product

Highgrove Bathrooms

Where the product was sold
New South Wales
Queensland

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category