Hill-Rom Pty Ltd — Liko Multirall Q-link Strap Lock

What are the defects?

If the Multirall Q-link strap lock has not been fully engaged in the S65 rail carriage hook by users, this can lead to the Multirall lift becoming detached from the rail system.

What are the hazards?

If the Multirall lift becomes detached from the rail system, this could result in the lift motor and the person falling, which may cause a serious injury and increases the risk of death to users or caregivers.

What should consumers do?

Hillrom will contact affected consumers in writing to provide instructions for identifying any affected devices and for scheduling the replacement of the Q-link 1, R2R accessories and extension belts.

Consumers can continue to use the affected devices, while following the Instructions For Use (IFU), until the corrective actions have been implemented.

For my information, consumers can contact Hillrom Customer Services on 1800 445 576.

Where the product was sold
New South Wales
South Australia
Western Australia

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category