Hino Motor Sales Australia — Hino 500 Series

Identifying features

VIN (Vehicle identification number)
See attached VIN list

What are the defects?

The Automatic Clutch Unit (ACU) has two motors that operate the clutch. An ACU motor may not operate correctly, if wear occurs on the internal brush. If one motor fails, the other can compensate for this and continue to operate the clutch system. In this situation the ACU may not function correctly, due to the ACU control software being unable to account for changes, to the ACU motors operating characteristics.

What are the hazards?

If the ACU is unable to operate, a warning light in the vehicle may appear, and the vehicle may not operate. This may lead to an accident risk for the occupant and other road users.

What should consumers do?

Owners of affected vehicles should contact their local Hino dealership to get their vehicle's AMT ECU reprogrammed. The two ACU motors will also be replaced free of charge.

Consumers can contact Hino on 1300 01 HINO (1300 014 466) or their local Hino dealer.

Traders who sold this product

Authorised Hino dealers

Where the product was sold
Nationally
Dates available for sale
  • 30 November 2011 - 30 September 2017

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category