HP PPS Australia Pty Ltd—HP Notebook Computer Batteries
What are the defects?
The affected batteries have the potential to overheat.
What are the hazards?
Risk of fire and burn hazard.
What should consumers do?
1. Go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 to validate your battery.
2. If the validation process indicates that your battery is affected, cease use of the battery immediately and remove it from the notebook. HP will provide a replacement battery for each verified, affected battery, at no cost.
Note: You may continue to use your notebook without the battery installed, by connecting the notebook to external power.
Contact details: If you have questions on this program, please go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 and select Contact Us
phone: 1300 721 147
- 1 March 2013 - 30 August 2015
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.