PRA number
2012/13027
Published date
Product description
Greenridge herbal liquid medicines
Reasons the product is recalled
The labels on these batches have been unintentionally swapped during the manufacturing process. Bottles containing Greenridge Gastrocalm Liquid have been incorrectly labelled as Greenridge Triplex Liquid, and bottles containing Greenridge Triplex Liquid have been incorrectly labelled as Greenridge Gastrocalm Liquid.
The hazards to consumers
It is unlikely that healthy consumers using these incorrectly labelled products will experience serious ill-health as a result of using them. People who are allergic to the daisy family of plants (Asteraceae / Compositae), to which Echinacea belongs, may experience allergy symptoms taking mislabelled Triplex.
What consumers should do
Consumers should:
•Discontinue use of batch 5972 of Greenridge Gastrocalm Liquid and batch 6797 of Greenridge Triplex Liquid
•Contact the customer service line of Integria Healthcare Australia Pty Ltd on 1300 654 336 to arrange to return the product and receive a replacement
•Discontinue use of batch 5972 of Greenridge Gastrocalm Liquid and batch 6797 of Greenridge Triplex Liquid
•Contact the customer service line of Integria Healthcare Australia Pty Ltd on 1300 654 336 to arrange to return the product and receive a replacement
Supplier
Integria Healthcare Australia Pty Ltd
Traders who sold this product
Pharmacies and health food stores nationally
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
