PRA number
2009/10840
Published date
Product description
INVACARE Action 2000 wheelchairs
Product Codes: AU41X41PNFB-A2, AU45X41PNFB-A2, AU45X44PNFB-A2, AU48X44PNFB-A2, AU41X41PNTR-A2, AU45X41PNTR-A2 & AU48X44PNTR-A2
Product Codes: AU41X41PNFB-A2, AU45X41PNFB-A2, AU45X44PNFB-A2, AU48X44PNFB-A2, AU41X41PNTR-A2, AU45X41PNTR-A2 & AU48X44PNTR-A2
Reasons the product is recalled
Potential for loosening of the caster bolts which are part of the front caster assembly due to insufficient thread length
The hazards to consumers
Illness or mistreatment (Class II).
What consumers should do
Arrange to return the wheelchair to the place of purchase to be fitted with the required replacement parts or call or email Invacare Australia Pty Ltd customer service line to arrange for the repair of your affected product.
Customer Service 1800 460 460 (AEST business hours) or Invacare website www.invacare.com.au – "Contact Us" section
Customer Service 1800 460 460 (AEST business hours) or Invacare website www.invacare.com.au – "Contact Us" section
Supplier
Invacare Australia Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.