PRA number
2014/14125
Published date
Product description
Mobile Shower and Toilet Commode Aquatec Ocean VIP.
Reasons the product is recalled
A problem with the injection moulding has led to some connectors being produced that do not meet design specification.
The hazards to consumers
The connectors may pull apart under less-than-acceptable force when the unit is in the reclined position.
What consumers should do
Invacare Australia has written to distributors requesting that they contact all affected users and arrange for replacement of the snap-on connectors.
Users and carers should check the serial number of their commode against the list of serial numbers listed above to see if it is part of the recall for product correction.
If you think you or someone you care for has an affected commode and you have not been contacted, contact the dealer who supplied your commode. If you have any difficulties contacting the dealer, call Invacare Australia on 1800 460 460 (8am-5pm Monday-Friday).
Do not use affected commodes unless there is no alternative available. Be alert to the potential for failure of the snap-on connectors.
If you have any questions or concerns about this issue, contact the dealer who supplied your commode or call 1800 460 460.
Users and carers should check the serial number of their commode against the list of serial numbers listed above to see if it is part of the recall for product correction.
If you think you or someone you care for has an affected commode and you have not been contacted, contact the dealer who supplied your commode. If you have any difficulties contacting the dealer, call Invacare Australia on 1800 460 460 (8am-5pm Monday-Friday).
Do not use affected commodes unless there is no alternative available. Be alert to the potential for failure of the snap-on connectors.
If you have any questions or concerns about this issue, contact the dealer who supplied your commode or call 1800 460 460.
Supplier
Invacare Australia
Traders who sold this product
40 suppliers/medical centres/aged care in nationally except NT.
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Recall advertisements and supporting documentation
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.