Konica Minolta—bizhub C35, bizhub C35P, magicolor 4750DN, magicolor 3730DN

Identifying features

bizhub C35
Serial Numbers - (S)A121041000001 - (SA121041001164

bizhub C35P
Serial Numbers - (S)AA0VD043000001 - (S)A0VD043000085

magicolor 4750DN
Serial Numbers - (S)A0VD042000001 - (S)A0VD042000069

magicolor 3730DN
Serial Numbers - (S)A0VD047000001 - (S)A0VD047000091

What are the defects?

The wiring harness for a 24 volt DC electromagnetic clutch unit may not be seated in the correct position and may possibly make contact with a moving disc. This can cause the insulation on the wiring to be worn off over time and expose a 24 volt DC line.

What are the hazards?

If the 24 volt DC line does become exposed there is a possibility of it causing heat, smoke and fire.

What should consumers do?

Switch off the printer when not in use or unattended. All consumers have been contacted and a priority maintenance of the device has been scheduled. Consumers are welcome to contact Konica Minolta on 1300 554 441 to discuss whether their printer is affected.

Konica Minolta Business Solutions Australia Pty Ltd
Traders who sold this product

DEALERS: AATEC Office Technology, Big Colour Works, Chris Humphrey Office Systems Pty Ltd, Complete Business technologies P/L, Coopers Copiers, Corporate Express (Hobart), Corporate Express Australia Limited, Crown Business Solutions Pty Ltd, Daro Twin City (Aust) Pty Ltd, Documents Solutions Australia P/L, LC Farrow P/L ATD Rowthorne Family, Office National Kalgoorlie, Remington (PNG) Pty Ltd, Scope Business Imaging, Scope Business Imaging Bunbury, Think Office Technology, Think Office Technology - Gladstone, Think Office Technology - Cairns, Think Office Technology - Mackay, Think Office Technology - Sunshine Coast, TO Technology. DISTRIBUTORS: Alloys International Printer & Hardware Division Pty Ltd, Dicker Data, Tech Buy.

Where the product was sold
Dates available for sale
  • 1 June 2010 - 31 March 2011

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission