Medela Australia Pty Ltd — Detachable wall plug for AC power adapter for Medela Swing, Swing Maxi, Swing Essentials, Swing Premium and Freestyle Breastpumps

PRA No.
2016/15606
Date published
25 Aug 2016
Product description

The affected product is the detachable wall plug portion of the AC power adapter supplied with Medela Swing, Medela Swing Maxi, Medela Swing Essentials, Medela Swing Premium and Medela Freestyle Breastpumps. The wall plug can be detached from the AC adapter, as shown in the attached photograph.

combined photograph of 3 plug types
recalled plug type
unaffected plug type
Medela pump detached from Power supply
unaffected plug type

Identifying features

Model and serial numbers for the AC power adapter can be found on the front of the adapter.
Model and serial numbers for the pumps can be found under the battery cover of the pump.
  • AC Power Adapter Product Number 099.0273
  • Swing Product Number 030.0040
  • Swing Maxi Product Number 040.0011
  • Swing Essentials Product Number 030.0053
  • Swing Premium Product Number 030.0060
  • Freestyle Product Number 042.0014

What are the defects?

The detachable wall plug could split, exposing a live metallic contact.

What are the hazards?

A live metallic contact in the wall plug creates a risk of electric shock.

What should consumers do?

Consumers should stop using the affected adapters immediately.

If the wall plug splits while inserted into a wall outlet, do not attempt to remove it until power to that outlet has been switched off.

Consumers can check whether they have an affected wall plug by separating the detachable plug from the power supply and looking for a white dot or etched markings on the plug (see photographs). Plugs with a white dot or etched markings on the detachable wall plug are not affected by this recall. Only plugs with no white dot or etched markings are recalled and these unmarked plugs should be returned to Medela Australia.

Consumers with affected plugs can obtain a new wall plug by calling Medela Australia Customer Service on 1800 787 345 (9am to 5pm, Monday - Friday) or emailing Medela Customer Service at info@medela.com.au

Breastpumps may continue to be used with battery power only. The adapter, cord and breastpumps themselves are not affected by this issue.

Supplier
Medela Australia Pty Ltd
Traders who sold this product

All products were sold nationally by Baby Bunting, Toys 'R' Us, Target, Chemist Warehouse and independent pharmacies and retailers. Baby Bunting and Toys 'R' Us were exclusive sellers of the Swing Essentials and Swing Premium products.

Where the product was sold
Nationally
Dates available for sale
  • 1 July 2009 - 10 August 2016

Recall advertisements and supporting documentation

Medela breast pump recall advertisement.pdf (272.6 KB)

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category
Pharmacy