PRA number
2015/14899
Published date
Reasons the product is recalled
When the diffuser (lamp cover) is removed from the fan access to live parts is possible if the ceiling fan light is turned on.
The hazards to consumers
Risk of electric shock.
What consumers should do
DO NOT REMOVE the lamp cover. There is no need to remove the fan from ceiling. Consumers should register their product with the Mercator warranty department who will arrange for the installation of a safety cover by a qualified electrician at no cost to the consumer.
For further information, please direct all calls and any queries concerning this recall to the Mercator Pty Ltd – Warranties department – 1300552255 or
warranty.administrator@mercator.com.au
For further information, please direct all calls and any queries concerning this recall to the Mercator Pty Ltd – Warranties department – 1300552255 or
warranty.administrator@mercator.com.au
Supplier
Traders who sold this product
Retail Lighting Stores and Electrical wholesalers
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.