Mercedes-Benz Australia/Pacific Pty Ltd — Certain Mercedes-Benz C and GLC Class Passenger Cars

Identifying features

What are the defects?

A concern may exist with the software in the vehicles Audio 20 control unit that will affect the automatic occupant detection for the front passenger seat in the vehicles effected.

What are the hazards?

A fault in the automatic occupant detection system (or software) for the front passenger airbags may cause an incorrect reading. This may result in the airbag not activating correctly in an accident, increasing the risk of injury.

What should consumers do?

Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit

Traders who sold this product

Authorised Mercedes-Benz Retailers

Where the product was sold
Dates available for sale
  • 1 September 2017 - 31 December 2018

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

Department of Infrastructure, Regional Development and Cities
Product category